Terms of Service

Last Updated: January 01, 2025

1. Agreement to Terms

By accessing and using the websites located at https://www.herodigitalmarketingagency.com and https://www.herodigitalmarketingagency.net (collectively, the "Sites"), you agree to be bound by these Terms of Service and all applicable laws and regulations. The Sites are operated by Hero Digital Marketing Agency LLC ("we," "us," "our"), located at 10880 Wilshire Blvd., Suite 1101 Los Angeles, CA 90024.

2. Services Description

We provide digital marketing services, including but not limited to strategy, advertising management, search engine optimization, content creation, and training programs (the "Services") to businesses.

3. Client Accounts

You may be required to create an account to access certain Services. You are responsible for maintaining the confidentiality of your account information.

4. Intellectual Property

All content on these Sites, including text, graphics, logos, and software, is the property of Hero Digital Marketing Agency LLC or its suppliers and is protected by copyright and intellectual property laws.

5. Service Guarantee & Refund Policy

We stand behind the quality of our work with our risk-free service guarantee.

Risk-Free Guarantee Terms:

• Client must complete all required onboarding materials within 7 days of purchase
• Client must provide all necessary access to accounts and materials within 14 days of purchase
• Client must actively participate in scheduled calls and meetings
• Client must implement our recommended strategies in a timely manner
• Guarantee applies only to the first 30 days of service
• Refund requests must be made in writing to support@herodigitalmarketingagency.com
• Refunds are limited to services not yet rendered
• Setup fees are non-refundable once work has commenced
• Monthly subscription services can be cancelled with 30 days written notice

This guarantee covers the fees paid for our services and is a reflection of our commitment to quality execution, not a guarantee of specific business results, profit, or sales.

6. Disclaimer of Warranties; Limitation of Liability

6.1 No Warranty: The Services and all included content are provided on an "as is" and "as available" basis without any warranties of any kind.

6.2 No Results Guarantee: Hero Digital Marketing Agency LLC makes absolutely no guarantee, expressed or implied, regarding the specific business results, profit, or sales you will achieve from our Services. Your results are dependent on numerous factors, including your product/service quality, market conditions, and operational capabilities.

6.3 Limitation of Liability: In no event shall Hero Digital Marketing Agency LLC, its officers, directors, or employees be liable for any indirect, consequential, or incidental damages arising from your use of the Services.

7. Third-Party Platforms

Our Services may involve the use of third-party platforms (e.g., Google, Facebook). You are solely responsible for complying with their terms. We may use third-party vendors to manage product sales. All payments are processed by the vendor, and any third-party involvement does not constitute an endorsement.

8. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Information

Privacy Policy

Last Updated: January 01, 2025

1. Information We Collect

Personal Information: Name, email address, phone number, business name, payment information, etc., provided when you purchase a service or contact us through either of our Sites.

Technical Data: IP address, browser type, pages visited, and other analytics data collected via cookies from both https://www.herodigitalmarketingagency.com and https://www.herodigitalmarketingagency.net.

2. How We Use Your Information

We use your information to:

• Process transactions and provide the Services.
• Communicate with you about your account and services.
• Send marketing emails (you can opt-out at any time).
• Improve our website and marketing efforts.
• Comply with legal obligations.

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, email marketing platforms, and analytics providers who assist in our operations under strict confidentiality agreements.
• Legal Requirements: If required to do so by law or to protect our rights.

4. Your Rights (CCPA/CalOPPA)

California residents have the right to:

• Know what personal information is collected about them.
• Request deletion of their personal information.
• Opt-out of the sale of personal information (we do not sell data).

To exercise these rights, contact us at support@herodigitalmarketingagency.com.

5. Cookies

We use cookies to analyze website traffic. You can choose to disable cookies through your browser settings.

6. Data Security

We implement security measures to protect your data. However, no electronic transmission is 100% secure.

7. Children's Privacy

Our Services are not directed to individuals under the age of 18.

8. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated revision date.

Earnings & Income Disclaimer

Last Updated: January 01, 2025

This Disclaimer is a critical part of our Terms of Service.

Hero Digital Marketing Agency LLC provides strategic marketing services to businesses seeking to grow.

NO EARNINGS GUARANTEE:

Hero Digital Marketing Agency LLC cannot and does not make any guarantees or projections about the specific business results, profit, or sales you will achieve. Outcomes are influenced by numerous factors outside our control, including your product quality, market competition, and operational efficiency.

RISK-FREE SERVICE GUARANTEE:

We stand behind the quality of our work. Our risk-free guarantee, detailed in your Service Agreement, covers your investment in our service fees based on our performance and your satisfaction. It is not a guarantee of your business's profitability or success.

YOUR RESPONSIBILITY:

Your success is dependent on your own actions and business fundamentals. You assume all risks related to the overall performance of your business.

TESTIMONIALS:

Testimonials and case studies are from clients with exceptional results. They are not typical and are not intended to represent or guarantee that anyone will achieve the same or similar results.

Always seek advice from a qualified professional before making business decisions.

Acceptable Use Policy

Last Updated: January 01, 2025

This policy defines the acceptable use of Hero Digital Marketing Agency LLC's services and websites.

Prohibited Activities:

You may not use our services or Sites ( https://www.herodigitalmarketingagency.com and https://www.herodigitalmarketingagency.net ) to:

• Engage in illegal or fraudulent activities.
• Infringe upon the intellectual property rights of others.
• Distribute malware or engage in hacking.
• Send spam or unsolicited commercial messages.
• Abuse our "unlimited" offerings. "Virtually Unlimited" means a monthly limit is set so high it is practically unlimited for 90% of users. A system defense cap exists to protect from abuse and resets monthly.

Violations:

We reserve the right to suspend or terminate service for violations of this policy.

Contact:

To report abuse, please contact us at support@herodigitalmarketingagency.com.