Knowledge Base
A living library ofplaybooks & guides
Everything we teach clients — process, templates, prompts, and the specific SOPs Hero Digital Marketing Agency runs every week.
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What's inside
Getting Started
Onboarding walkthroughs, kickoff checklists, and how we set your first 30 days up for wins.
Playbooks & SOPs
Step-by-step guides for local SEO, ads, review generation, and conversion optimization.
Templates & Checklists
Audit checklists, brief templates, campaign trackers — everything ready to duplicate.
Tools & Prompts
Prompts, workflows, and automations our team uses daily to move faster on your account.
Case Breakdowns
Anonymized wins and losses with what we changed, why, and the measurable outcome.
Glossary & FAQs
Plain-English definitions for every metric, acronym, and channel we report on.
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Featured resources
ChecklistThe Small Business Marketing Audit Checklist
ProcessHow Hero Digital Marketing Agency runs a 90-day growth engagement
PlaybookOur Playbooks — the real structure of an engagement
GuideHIPAA-safe marketing for healthcare
InsightsInsights: what's working right now
BlogBlog — long-form articles from the team
Want the full library for your team?
Active clients get access to every template, SOP, and internal automation we use.