Your Online Reputation Is Worth $50K–$200K Per Year.Are You Protecting It?
Hero Digital Marketing Agency monitors, repairs, and grows your online reputation across 50+ review sites — so every search for your business turns into a customer, not a lost lead.
No obligation. See exactly where your reputation stands in 24 hours.
Monthly marketing campaigns: Billed monthly under a written scope. This is an ongoing monthly marketing campaign covered by our written scope of measurable targets — we prove performance each month, with No long-term hosting contract. Campaign terms vary — see Terms of Service. Our professional business website build is free with $20/month hosting; specialized custom work is quoted separately.
93%
Consumers influenced by reviews
Nearly every buying decision starts with what others say about you online.
28%
More revenue for 4+ star businesses
Businesses rated 4 stars or higher earn significantly more than competitors below them.
22%
Customers lost to bad reviews
A single page of negative results drives away more than one in five potential customers.
Results refer to measurable targets defined before work begins. No guarantee of specific results is implied or given.
Four services. One protected reputation.
Every plan is built from these four pillars, tuned to your industry and current rating.
Reputation Monitoring
Real-time tracking across 50+ review sites, social platforms, and directories. The moment a new review or mention appears, you know about it — and so do we.
Review Response Management
Professional, on-brand responses to every review — positive and negative. Fast, empathetic replies that show prospects you care and often turn critics into advocates.
Reputation Repair
Strategic suppression and remediation of negative content. We push down damaging results, dispute fake reviews, and rebuild a first page that sells for you.
Results refer to measurable targets defined before work begins. No guarantee of specific results is implied or given.
Review Generation
Automated, compliant review requests sent at the perfect moment. Turn happy customers into a steady stream of 5-star social proof on the sites that matter most.
From audit to growth in three steps
A simple, transparent process — you always know what we're doing and why.
Free Reputation Audit
We scan 50+ review sites and directories to show your current ratings, review velocity, and where competitors outrank you.
Custom Protection Plan
You get a clear, prioritized plan: which reviews need responses, which listings need fixing, and how we'll grow your star rating.
Monitor, Repair & Grow
Our team manages responses, flags problems in real time, and runs automated review generation — while you watch the scoreboard climb.
Built for local service businesses
Each industry gets its own review platform priorities, response templates, and rating benchmarks.
A rating that wins the click
- ›A steady flow of fresh reviews instead of occasional bursts.
- ›Every review answered quickly, in your voice, on every major site.
- ›Listings that match across the web, so customers find the right details.
- ›A rating that helps you win the comparison shoppers already making.
- Review responses are written by people, then approved against your tone.
- Coverage spans the platforms your customers actually check.
- Negative feedback is routed to your team before it becomes a public problem.
- Month-to-month terms with no setup fee on reputation plans.
Full protection with clear written terms
We confirm the measurable result, monthly campaign price, and scope in writing before you commit.
Every plan includes
- Real-time alerts for every new review or mention
- On-brand responses written for you, positive and negative
- Disputes filed for fake and policy-violating reviews
- Automated 5-star review requests to your happiest customers
- Monthly scoreboard report: ratings, velocity, and competitor rank
Clear campaign terms before you commit
Your written scope states the work, measurable result, monthly price, and timing.
billed monthly under a written scope
Monthly campaigns begin with a written scope of measurable targets. Campaigns are billed monthly under that scope; management fees and any separate advertising budget are confirmed in writing before work begins. Campaign cancellation and renewal terms are defined in your written service agreement before work begins.
Request a Written ScopeReputation management questions, answered
Most businesses see measurable improvement within 30–60 days. Suppressing stubborn negative results can take 3–6 months depending on the source, which is why we start with fast wins — responses, listing fixes, and new positive reviews — while the longer-term repair work runs in the background.
We dispute fake, incentivized, or policy-violating reviews directly with the platforms and get many of them removed. Legitimate negative reviews can't be deleted, so we bury them: a steady flow of authentic positive reviews pushes them down and lifts your overall rating.
We monitor 50+ platforms including Google, Yelp, Facebook, BBB, Trustpilot, TripAdvisor, Angi, Healthgrades, Avvo, and industry-specific directories — so nothing slips through unnoticed.
Yes. We run reputation programs for contractors, medical and dental practices, law firms, restaurants, auto shops, salons, and dozens of other local service industries. Each vertical gets its own review platform priorities and response templates.
Campaign cancellation and renewal terms are defined in your written service agreement before work begins.
Pairs well with
Automated Review Generation
Invite every customer to leave a review and build a consistent stream of 5-star feedback on autopilot.
Business Listings Management
Sync and optimize your business profile across 70+ directories so customers find you everywhere they search.
Local 'Near Me' SEO
Win the Google Map Pack and capture high-intent local searches from customers ready to buy nearby.
Find out what your reputation is really costing you
Get a free audit of your ratings, reviews, and listings across 50+ sites — with a clear plan to protect and grow them.