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Reputation Management

Your Online Reputation Is Worth $50K–$200K Per Year.Are You Protecting It?

Hero Digital Marketing Agency monitors, repairs, and grows your online reputation across 50+ review sites — so every search for your business turns into a customer, not a lost lead.

View Plans

No obligation. See exactly where your reputation stands in 24 hours.

Monthly marketing campaigns: Results guarantee. No long contracts. Billed monthly. This is an ongoing monthly marketing campaign covered by our results guarantee — we prove performance each month, with no long-term contracts. Our professional business website build is free with $20/month hosting; specialized custom work is quoted separately.

93%

Consumers influenced by reviews

Nearly every buying decision starts with what others say about you online.

28%

More revenue for 4+ star businesses

Businesses rated 4 stars or higher earn significantly more than competitors below them.

22%

Customers lost to bad reviews

A single page of negative results drives away more than one in five potential customers.

What's Included

Four services. One protected reputation.

Every plan is built from these four pillars, tuned to your industry and current rating.

Reputation Monitoring

Real-time tracking across 50+ review sites, social platforms, and directories. The moment a new review or mention appears, you know about it — and so do we.

Review Response Management

Professional, on-brand responses to every review — positive and negative. Fast, empathetic replies that show prospects you care and often turn critics into advocates.

Reputation Repair

Strategic suppression and remediation of negative content. We push down damaging results, dispute fake reviews, and rebuild a first page that sells for you.

Review Generation

Automated, compliant review requests sent at the perfect moment. Turn happy customers into a steady stream of 5-star social proof on the sites that matter most.

How It Works

From audit to growth in three steps

A simple, transparent process — you always know what we're doing and why.

Step 1

Free Reputation Audit

We scan 50+ review sites and directories to show your current ratings, review velocity, and where competitors outrank you.

Step 2

Custom Protection Plan

You get a clear, prioritized plan: which reviews need responses, which listings need fixing, and how we'll grow your star rating.

Step 3

Monitor, Repair & Grow

Our team manages responses, flags problems in real time, and runs automated review generation — while you watch the scoreboard climb.

Industries We Protect

Built for local service businesses

Each industry gets its own review platform priorities, response templates, and rating benchmarks.

Roofing
HVAC
Plumbing
Dentists
Med Spas
Law Firms
Real Estate
Restaurants
Auto Repair
Contractors
Salons
Veterinary
Outcomes

A rating that wins the click

What you can expect
  • ›A steady flow of fresh reviews instead of occasional bursts.
  • ›Every review answered quickly, in your voice, on every major site.
  • ›Listings that match across the web, so customers find the right details.
  • ›A rating that helps you win the comparison shoppers already making.
Why teams choose Hero Digital Marketing Agency
  • Review responses are written by people, then approved against your tone.
  • Coverage spans the platforms your customers actually check.
  • Negative feedback is routed to your team before it becomes a public problem.
  • Month-to-month terms with no setup fee on reputation plans.
Simple Pricing

Full protection starting at $197/month

Month-to-month plans, no long-term contracts, no setup fee. One bad review costs you more than a year of protection.

Every plan includes

  • Real-time alerts for every new review or mention
  • On-brand responses written for you, positive and negative
  • Disputes filed for fake and policy-violating reviews
  • Automated 5-star review requests to your happiest customers
  • Monthly scoreboard report: ratings, velocity, and competitor rank
Pricing & Terms

Choose your protection level

À la carte pricing — only pay for what you need. Bundle all four services and save 25%.

Reputation Monitoring

$197/month

or $157/mo billed annually — save 20%

  • 24/7 review monitoring across 50+ sites
  • Daily reputation score tracking
  • Real-time alerts for new reviews
  • Weekly reputation reports
  • Competitor comparison dashboard
Most Popular

Review Response Management

$297/month

or $237/mo billed annually — save 20%

  • Professional response drafting within 2 hours
  • Response templates for common scenarios
  • Escalation protocol for critical reviews
  • Response approval workflow
  • Monthly response performance report

Reputation Repair

$497/month

or $397/mo billed annually — save 20%

  • Negative review removal strategy
  • Google Business Profile optimization
  • Review suppression techniques
  • Crisis reputation management
  • Monthly repair progress report

Review Generation

$397/month

or $317/mo billed annually — save 20%

  • Automated review request campaigns
  • QR code review cards
  • SMS + email review requests
  • Review funnel to filter negative feedback
  • Monthly review generation report
Best Value

Complete Bundle

Complete Reputation Management Bundle

$997/month

or $797/mo billed annually — save 20%

Save 25% vs buying all 4 services individually
  • All 4 services included
  • Dedicated reputation strategist
  • Priority support
  • Custom reporting dashboard
  • Quarterly strategy reviews

All plans include a pay only after we deliver results · Cancel anytime after the initial 90-day engagement with 30 days' notice · month-to-month from there

Side by Side

Compare every feature

Prices shown reflect your monthly selection above.

Feature
Monitoring
$197/mo
Response
$297/mo
Repair
$497/mo
Generation
$397/mo
Bundle
$997/mo
24/7 review monitoring across 50+ sites
Daily reputation score tracking
Real-time alerts for new reviews
Weekly reputation reports
Competitor comparison dashboard
Professional response drafting within 2 hours
Response templates for common scenarios
Escalation protocol for critical reviews
Response approval workflow
Monthly response performance report
Negative review removal strategy
Google Business Profile optimization
Review suppression techniques
Crisis reputation management
Monthly repair progress report
Automated review request campaigns
QR code review cards
SMS + email review requests
Review funnel to filter negative feedback
Monthly review generation report
Dedicated reputation strategist
Priority support
Custom reporting dashboard
Quarterly strategy reviews
Pay only after we deliver results
Common Questions

Reputation management questions, answered

Most businesses see measurable improvement within 30–60 days. Suppressing stubborn negative results can take 3–6 months depending on the source, which is why we start with fast wins — responses, listing fixes, and new positive reviews — while the longer-term repair work runs in the background.

We dispute fake, incentivized, or policy-violating reviews directly with the platforms and get many of them removed. Legitimate negative reviews can't be deleted, so we bury them: a steady flow of authentic positive reviews pushes them down and lifts your overall rating.

We monitor 50+ platforms including Google, Yelp, Facebook, BBB, Trustpilot, TripAdvisor, Angi, Healthgrades, Avvo, and industry-specific directories — so nothing slips through unnoticed.

Yes. We run reputation programs for contractors, medical and dental practices, law firms, restaurants, auto shops, salons, and dozens of other local service industries. Each vertical gets its own review platform priorities and response templates.

No. Reputation management is month-to-month starting at $197/month. You stay because the results keep compounding, not because a contract forces you to.

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Pairs well with

Ready When You Are

Find out what your reputation is really costing you

Get a free audit of your ratings, reviews, and listings across 50+ sites — with a clear plan to protect and grow them.

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