More New Patientsfor Healthcare,Led by human experts.
HIPAA-aware expert-led marketing for medical practices, specialty clinics, and multi-location groups — patient acquisition, AI phone triage, review engine, and compliant automations that keep the schedule full.
Healthcare patients decide in under 24 hours. If your front desk misses the call during a procedure — or your review score is below 4.5 stars — that $400 patient is booking with the practice down the street. Most medical marketing agencies won't touch HIPAA-safe AI automation. That's where the schedule dies.
The Hero Team installs a HIPAA-aware AI stack: a 24/7 AI phone agent that triages urgency, books consults, and never mishandles PHI; a review engine that keeps you above 4.8 stars; cash-pay vs. insurance ad targeting that fills your highest-margin services; and compliant recall/reactivation flows that pull revenue from your own patient list.
The schedule stays full, high-margin procedures book out, and reputation compounds — all inside a compliant, defensible automation stack.
The three problems healthcare tell us about most — and what we do about them.
Missed calls = $400+ patients lost daily
Front desk is buried in procedures and callers hang up. HIPAA-aware AI phone answers in 3 seconds, triages urgency, and books straight into your PMS.
Reviews stuck below 4.5 stars
New patients skip you before they call. AI review engine with sentiment routing pushes 5-star reviews to Google and catches complaints privately.
Ads pulling insurance clean-ups instead of cash-pay procedures
Your calendar is full of low-margin visits. AI-tuned campaigns segment cash-pay intent (aesthetics, dermatology, cosmetic dental, elective surgery) from insurance shoppers.
Recall + reactivation turned off over HIPAA fears
Dormant patients sit untouched. HIPAA-safe SMS + email flows compliantly mine your PMS to rebook hygiene, follow-ups, and unfinished treatment plans.
Not a template. Every playbook is tuned to the buying behavior, ticket size, and follow-up cadence your industry actually requires.
HIPAA-Aware AI Phone Triage
24/7 voice agent that answers every call in 3 seconds, triages urgency (emergent vs. routine), qualifies procedure intent, and books consults — no PHI mishandled.
Cash-Pay vs. Insurance Ad Segmentation
AI-tuned Google + Meta campaigns that separate high-margin cash-pay procedures from insurance shoppers so the schedule fills with the visits that actually move the P&L.
AI Review Engine (Sentiment-Routed)
Post-visit review requests with smart routing — happy patients go to Google, unhappy ones enter a private recovery flow so complaints never become public.
Compliant AI Recall + Reactivation
HIPAA-safe SMS + email flows that mine your PMS to rebook hygiene overdue, unfinished treatment, and dormant patients on autopilot.
Same disciplined sequence for every account. No mystery, no vague deliverables.
Compliance + tracking audit
HIPAA-safe tracking, phone, and CRM configuration.
AI phone + review live
Voice agent + review engine live in week 1–2.
Paid + local SEO
Cash-pay procedure paid + local SEO for insurance intake.
Recall automation
Reactivation flows fire against dormant patient list.
Your healthcare growth bundle
- HIPAA-aware AI voice agent
- Google Ads (insurance + cash-pay)
- Local SEO + GBP optimization
- Post-visit review engine
- Recall + reactivation automations
- Monthly new-patient + procedure reporting
Beverly Hills specialty clinic
AI voice answering plus cash-pay procedure Google Ads and post-visit review automation — front desk stopped fielding missed calls and started confirming consults.
Serving healthcare across LA
Headquartered at 10880 Wilshire Blvd, Los Angeles, CA 90024 — supporting owners in:
Core capabilities behind the bundle
The services powering your healthcare growth engine — each one owned by a senior strategist.
Is this HIPAA-compliant?
We use HIPAA-aware vendors, BAAs where required, and configure phone + CRM to keep PHI out of unsafe channels. Compliance is a shared responsibility — we walk you through it before install.
Do you work with dental, med-spa, or specialty clinics?
Yes. Dental and med-spa have dedicated industry pages; other specialties use this healthcare engagement.
Can you integrate with our EMR?
We integrate at the CRM / scheduler layer. Direct EMR integration is case-by-case.
Want a free growth plan built for your healthcare?
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